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An experience like no other!
With AO Travel, you can AO the easy way. We’ll take care of your flights, accommodation and AO tickets - all you need to do is pack your bags for world class tennis with restaurants, bars and family entertainment to match. So get set to fly, stay and play with AO Travel.
Customers will be offered full refunds on all ground passes, arena tickets and upgrades purchased. In relation to the travel and/or accommodation elements of your package, if cancellation occurs before the commencement of your Package, you will receive a full refund. If cancellation occurs after the commencement of your Package, AO Travel will pass on all refunds that can be sourced from suppliers.
Customers are to have the option of either a refund of the price of their ticket or upgrade purchased or retain their ticket and upgrade for the rescheduled event.
In relation to travel and/or accommodation elements of the AO Travel Packages, customers will be given the option to transfer their booking to the rescheduled date, or to end their booking and receive all refunds that can be sourced from suppliers.
All AO Travel Packages are non-refundable in this circumstance.
Tennis Australia reserve the right to change ticketing and upgrades to adhere to the restrictions at time of the event, Tennis Australia will offer refunds if the session you are due to attend is impacted by capacity restrictions. In relation to the travel and/or accommodation elements of your AO Travel Package, if restrictions are imposed that affect your Tickets before the commencement of your Package, you will receive a full refund. If restrictions are imposed after the commencement of your Package, AO Travel will pass on all refunds that can be sourced from suppliers.
Refunds for travel packages to AO2022 purchased through Official Travel Agents will be dealt with through the relevant Travel Agent’s terms & conditions. We recommend that you carefully read the terms & conditions of an Official Travel Agent before purchasing a travel package to AO2022.
We are working through stadium capacities under varying physical distancing guidelines, as well as how the site will be set up to ensure a safe experience for everyone. We are currently exploring a range of ideas and concepts for a safe and successful AO2022.
We have a Biosecurity team in place and will work with world experts to ensure best practice. We will implement the highest possible standard of biosecurity protocols to safeguard the event and to allow us to safely have fans onsite.
To learn more, just visit the AO COVIDSafe web page here: https://ausopen.com/covid-safe