Concession Tickets

What is the concession policy?

All patrons aged 15 years old and over must have the appropriate form of concession to purchase a concession reserved seat ticket. They must present the relevant concession documentation at the point of purchase and upon entry into the event.

The following are accepted forms of Concession for the purchase of tickets:

a) Student Cards: Full-time Secondary students, Full-time Tertiary Students;

b) Pensioner Concession Card: Aged (AGE), Bereavement Allowance (BVA), Carer (CAR), Aged Blind (AGE BLIND), Parenting Payment (single) (PPS), Disability Support Pension (DSP), Disability Support Blind (DSP Blind), Partner Allowance (PTA), Sickness Allowance (SAL), Special Benefit (SPL), Widow Allowance (WDA), Widow Pension (WID), Wife Pension (WFA/WFD/WFW), Newstart Allowance over 60 years (NSW/NMA) Mature Age Allowance (MAA), Mature Age Partner Allowance (MPA), Newstart Allowance (NSA), Parenting Payment (PPP/PPS).;

c) Veteran Affairs and TPI;

d) Health Care Cards: Exceptional Circumstances Relief (DR), Sickness Allowance (SA), Special Benefit (SL), Farm Help Income Support (FFR), Newstart Allowance (NS), Youth Allowance (YA), Newstart Mature Age Allowance (NMA), Parenting Payment (single) (PPS), Low Income (LI), Carer Allowance (CD), Partner Allowance (PA), Mobility Allowance (MO), and Widow Assistance (FA), Family Assistance (FA), Child Disability Allowance (CDA); and

e) Personal Treatment Entitlement Card: Must be current.


Child Tickets

Purchasing children’s tickets

For arena tickets:  

  • Children aged 3-11 (which includes 11-year-olds who have not yet reached their 12th birthday) as at the date a ticket is presented for entry at the AO may purchase a Kids Ticket.  
  • Children aged 2 and under (which includes 2-year-olds who have not yet reached their 3rd birthday) as at the date a ticket is presented for entry at the AO may enter at no charge, provided they do not occupy a reserved seat. In relation to children who enter the AO on a Kids Ticket, the following conditions apply:  
  • The child must be within the age range specified in relation to the ticket.   
  • TA and/or M&OP may require evidence of the child’s age or make a reasonable assessment of the child’s age in which case that assessment will be final and determinative.   
  • The child’s relevant age shall be as of the date the ticket is presented for entry to the AO (not the date of purchase); and  
  • The child must always be accompanied by a parent or guardian (18 years of age or over) during attendance at the AO. Parents or guardians who accompany children at the AO are responsible for the care, conduct and supervision of those children.  

All persons aged 12 and over as of the date a ticket is presented for entry at the AO may only attend the AO on an adult ticket, unless they hold a valid Concession Card Identification such as Student Cards: Full-time Secondary students, Full-time Tertiary Students.